Using ServiceTitan to manage your operations? Integrate your ServiceTitan data with Plecto to get in-depth reporting, actionable data insights and engaging gamification.
A STRATEGIC PARTNER OF NEXSTAR AND POWERHOUSE CONSULTING GROUP
Dashboard example
Start taking a data-driven approach
to your Home Service business
Are your employees in the dark about their performance? Is your data scattered across multiple systems?
Get real-time insights into your business performance in a way that motivates and engages your technicians.
Benefits
Why use dashboards
in the Home Service industry
A centralized hub for all your KPIs
Build tailor-made dashboards for your business to centralize the KPIs for your technicians, operations and more.
Save hundreds of hours on reporting
Setup reports once, enjoy forever. Say goodbye to endless copying & pasting on confusing spreadsheets. Enjoy automated, scheduled reporting.
Always up-to-date
Get the latest insight into your technicians and sales teams activities without having to ask! You're always in the know, always in real time.
David Sipp
Owner of Mr Handyman of Northern St. Joseph
"The biggest benefit is getting real-time data on a centralized dashboard. This enables us to stay on top of our operations and make informed decisions on the fly."
The top dashboard tool for ServiceTitan users
Integrations
Connect to your favorite tools
It's not just ServiceTitan we integrate with. Connect to the telephony, finance, or support systems you use to create a single source of truth.
Instant Notifications
Built for performers,
not just BI analysts.
Celebrate wins together
Hit record revenue ahead of time? Has a technician just completed a big job? Celebrate with instant notifications popping up on your TV screen at HQ.
Real-time reports
Automate your reports to save bags of time
Spending hours each week compiling reports? Want to say goodbye to the endless spreadsheets? Plecto automates your reporting so that you can set it up once and benefit forever.
Johan Hilding
CEO and Co-Founder, Förebygg
"Plecto saves us at least 8 hours every day just from team leaders not having to manually organize and gather data."
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KPIs
Get inspired with these
KPIs for the Home Service industry
Gross Profit Margin
A key KPI for all businesses. Track how much of your revenue is maintained after relevant expenses.
Average Number of Hours per Job
Measure how long on average it takes for your technicians to get the job done.
Jobs and Callouts Booked
One for your call handlers to stay on top of: measure the number of scheduled jobs for your technicians.
Effective Billing Rate (EBR)
EBR measures the average rate at which your company charges for its services per billable hour.
Customer Satisfaction
Crucial for all Home Service businesses, measure how happy your customers are with the service they've received.
Number of Jobs Completed
Simple but important nonetheless, track how many jobs have been completed over a certain time period.
Nikolaj Boffy
Nordic Retention Team Manager, Nets
"I don't have to worry about reporting–Plecto covers that area. I never need to use time on dragging out reports; when you have Plecto, you get everything in one solution."
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